If you are anxiously awaiting your tax refund, you may have to wait a bit longer than the estimated 21 days thanks to a hardware failure that shut down several tax processing systems this week. The outage is causing problems with the “Where’s My Refund” site, several online tools, payment processing, and the ability to e-file.
How much longer will you have to wait until you get your refund by check or direct deposit, and when will the ability to e-file be up and running again?
According to a statement issued by the IRS, the agency is in the process of making repairs and working to restore normal operations as soon as possible. Many of the systems affected by the outage to be up and running on Thursday.
As of late morning on Thursday, the IRS’ “Where’s My Refund” site and the free IRS mobile app, IRS2Go were both working. The status of your refund is updated every 24 hours, so check back on Friday for the most accurate information.
The agency states that they do not expect the outage to cause major delays on refunds, with “9 out of 10 taxpayers” expected to receive their refunds within 21 days of filing.
— IRS (@IRSnews) February 2, 2016
If you haven’t filed and plan to use FreeFile, Forbes reports that that portion of the IRS website was up and running on Thursday as well as several free online tool including the Interactive Tax Assistant.
For taxpayers who plan to e-file using online tax preparation companies like TurboTax or HR Block can still file with no issues, but there may be a delay transmitting the return. Once the IRS starts accepting electronic tax returns again, they will be transmitted and the refund status should be available within 24 hours after your return was accepted.