A McDonald’s customer claims the fast food chain served fake mozzarella sticks to its customers. Chris Howe filed a lawsuit against McDonald’s in a federal court in late January. He’s seeking damages for all McDonald’s customers in the United States who believed they paid for “real” mozzarella cheese, CNN reports.
Ads by the food chain depict authentic mozzarella sticks, but McDonald’s is being accused of using cheese with starch additives and other “filler” ingredients.
“Its reasons for doing so are self-evident: inserting filler in its Sticks allows McDonald’s to save money and increase its profit,” the complaint reads.
McDonald’s claims on its website that the sticks are “made with 100% real and melty mozzarella cheese.” Ingredients on the mozzarella sticks explains that it has 2% or less of additives that include modified potato and food starch.
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Howe alleges in his suit that McDonald’s mozzarella sticks were tested and found to contain more water and starch than federal food labeling laws allow.
The complaint doesn’t disclose who did the testing.
“Consumers have been misled [into buying an] under-filled product, containing cheap substitutes to give the appearance of bulk and real cheese,” court documents reveal.
Court papers indicate Howe ordered a 3-piece serving of the “fake” mozzarella sticks on Christmas Eve last year. Howe wants his $1.27 back, adding had he known about the cheese additives, he wouldn’t have ordered them.
McDonald’s responded to the lawsuit in a statement by saying, “our mozzarella cheese sticks are made with 100% low moisture part skim mozzarella cheese. We intend to defend ourselves vigorously against these allegations.”
Was McDonald’s really using additives in its “fake” mozzarella sticks to save money and boost the bottom line? If that’s the case, a lot of customers will be put out with the fast-food chain, but whether some get refunds over the lawsuit Chris Howe filed will be quite a challenge.